{"id":9289,"date":"2023-08-28T12:57:39","date_gmt":"2023-08-28T12:57:39","guid":{"rendered":"https:\/\/lumarquimica.com\/encuesta-de-satisfaccion\/"},"modified":"2023-08-28T15:56:56","modified_gmt":"2023-08-28T15:56:56","slug":"satisfaction-survey","status":"publish","type":"page","link":"https:\/\/lumarquimica.com\/en\/satisfaction-survey\/","title":{"rendered":"Satisfaction survey"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9289\" class=\"elementor elementor-9289 elementor-9266\" data-elementor-settings=\"[]\">\r\n\t\t\t\t\t\t<div class=\"elementor-inner\">\r\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\r\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9ec4654 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9ec4654\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-thegem\">\r\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b75c82e\" data-id=\"b75c82e\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fc5a818 flex-horizontal-align-default flex-horizontal-align-tablet-default flex-horizontal-align-mobile-default flex-vertical-align-default flex-vertical-align-tablet-default flex-vertical-align-mobile-default elementor-widget elementor-widget-text-editor\" data-id=\"fc5a818\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.5.5 - 03-02-2022 *\/\r\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\r\n\t\t\t\t<p>* Please fill in the following mandatory fields with your details.\u00a0<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-e93807d flex-horizontal-align-default flex-horizontal-align-tablet-default flex-horizontal-align-mobile-default flex-vertical-align-default flex-vertical-align-tablet-default flex-vertical-align-mobile-default elementor-widget elementor-widget-thegem-contact-form7\" data-id=\"e93807d\" data-element_type=\"widget\" data-settings=\"{&quot;thegem_elementor_preset&quot;:&quot;default&quot;}\" data-widget_type=\"thegem-contact-form7.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f9273-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"9273\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/9289#wpcf7-f9273-o1\" method=\"post\" class=\"wpcf7-form init thegem-cf7 form-e93807d label-top\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"9273\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f9273-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:9273,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;grupo_muestras&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;solicita_muestras&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Yes&quot;}]},{&quot;then_field&quot;:&quot;grupo_problema&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;problema&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Yes&quot;}]},{&quot;then_field&quot;:&quot;grupo_motivo&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;motivo&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Other&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false}}\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<style>\n\t.checkbox-sign, .radio-sign{width: 15px; height: 15px;}\n\t.checkbox-sign.checked:before, .radio-sign.checked:before{width: 15px!important; height: 15px!important; font-size: 15px!important; line-height: 15px!important;}\n<\/style>\n<div class=\"row\">\n\t<div class=\"col-md-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company*\" value=\"\" type=\"text\" name=\"empresa\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email*\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name*\" value=\"\" type=\"text\" name=\"nombre\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"cargo_empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Position\" value=\"\" type=\"text\" name=\"cargo_empresa\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12\">\n\t\t<p><b>1 - How did you hear about us?<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"conocido\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"conocido\"><option value=\"I don&#039;t remember, we&#039;ve known each other for a long time\">I don&#039;t remember, we&#039;ve known each other for a long time<\/option><option value=\"Through events, networking\">Through events, networking<\/option><option value=\"On the Internet\">On the Internet<\/option><option value=\"On Linkedin\">On Linkedin<\/option><option value=\"Recommendation\">Recommendation<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12\">\n\t\t<p><b>2 - How would you describe our brand?<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"valores\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"valores[]\" value=\"Reliable\" \/><span class=\"wpcf7-list-item-label\">Reliable<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"valores[]\" value=\"Professional\" \/><span class=\"wpcf7-list-item-label\">Professional<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"valores[]\" value=\"Trustable\" \/><span class=\"wpcf7-list-item-label\">Trustable<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"valores[]\" value=\"Quick customer service\" \/><span class=\"wpcf7-list-item-label\">Quick customer service<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"valores[]\" value=\"Flexible\" \/><span class=\"wpcf7-list-item-label\">Flexible<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"valores[]\" value=\"Techincal knowledgeable\" \/><span class=\"wpcf7-list-item-label\">Techincal knowledgeable<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"valores[]\" value=\"None of the above\" \/><span class=\"wpcf7-list-item-label\">None of the above<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12\">\n\t\t<p><b>3 - Rate from 1 to 5 <\/b><span style=\"display: inline-block;\">(1 being the minimum value and 5 the maximum value)<\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\" style=\"margin-bottom: 20px\">\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p>Technical\/commercial advice\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"asesoramiento\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"asesoramiento\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"asesoramiento\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"asesoramiento\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"asesoramiento\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"asesoramiento\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"asesoramiento\" value=\"NR\/DK\" \/><span class=\"wpcf7-list-item-label\">NR\/DK<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p>Speed of quotation\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"rapidez\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"rapidez\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"rapidez\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"rapidez\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"rapidez\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"rapidez\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"rapidez\" value=\"NR\/DK\" \/><span class=\"wpcf7-list-item-label\">NR\/DK<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p>Product quality\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"calidad\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"calidad\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"calidad\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"calidad\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"calidad\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"calidad\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"calidad\" value=\"NR\/DK\" \/><span class=\"wpcf7-list-item-label\">NR\/DK<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p>Fulfilment of delivery time\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"plazo_entrega\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"plazo_entrega\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"plazo_entrega\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"plazo_entrega\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"plazo_entrega\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"plazo_entrega\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"plazo_entrega\" value=\"NR\/DK\" \/><span class=\"wpcf7-list-item-label\">NR\/DK<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p>Quality of our customer service\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"calidad_atencion\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"calidad_atencion\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"calidad_atencion\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"calidad_atencion\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"calidad_atencion\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"calidad_atencion\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"calidad_atencion\" value=\"NR\/DK\" \/><span class=\"wpcf7-list-item-label\">NR\/DK<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p>Ease of communication\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"comunicacion\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"comunicacion\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"comunicacion\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"comunicacion\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"comunicacion\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"comunicacion\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"comunicacion\" value=\"NR\/DK\" \/><span class=\"wpcf7-list-item-label\">NR\/DK<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p>Speed in resolving incidents\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"solucion_incidencia\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"solucion_incidencia\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"solucion_incidencia\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"solucion_incidencia\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"solucion_incidencia\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"solucion_incidencia\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"solucion_incidencia\" value=\"NR\/DK\" \/><span class=\"wpcf7-list-item-label\">NR\/DK<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12\">\n\t\t<p><b>4 - Have you ever asked us for samples?<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"solicita_muestras\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"solicita_muestras\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"solicita_muestras\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div data-id=\"grupo_muestras\" data-orig_data_id=\"grupo_muestras\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t<div style=\"padding-left:30px;\">\n\t\t\t<div class=\"col-md-12\">\n\t\t\t\t<p><b>4.1 Evaluate from 1 to 5<\/b><span style=\"display: inline-block;\">(1 being the minimum value and 5 the maximum value)<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-md-12\" style=\"margin-bottom: 20px\">\n\t\t\t<\/div>\n\t\t\t<div class=\"col-md-12\">\n\t\t\t\t<p>Ease of ordering samples\n\t\t\t\t<\/p>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"facilidad\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"facilidad\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"facilidad\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"facilidad\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"facilidad\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"facilidad\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"facilidad\" value=\"NR\/DK\" \/><span class=\"wpcf7-list-item-label\">NR\/DK<\/span><\/span><\/span><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-md-12\">\n\t\t\t\t<p>Speed of delivery\n\t\t\t\t<\/p>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"rapidez\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"rapidez\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"rapidez\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"rapidez\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"rapidez\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"rapidez\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"rapidez\" value=\"NR\/DK\" \/><span class=\"wpcf7-list-item-label\">NR\/DK<\/span><\/span><\/span><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-md-12\">\n\t\t\t\t<p>The technical documentation was sufficient\n\t\t\t\t<\/p>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"documentacion\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"documentacion\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"documentacion\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-md-12\">\n\t\t\t\t<p>What motivated you to request a sample?\n\t\t\t\t<\/p>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"motivo\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"motivo\"><option value=\"Need\">Need<\/option><option value=\"Curiosity\">Curiosity<\/option><option value=\"Recommendation\">Recommendation<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div data-id=\"grupo_motivo\" data-orig_data_id=\"grupo_motivo\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t<div style=\"\">\n\t\t\t\t\t<div class=\"col-md-12\">\n\t\t\t\t\t\t<p><b>Please specify which<\/b><span class=\"wpcf7-form-control-wrap\" data-name=\"especifica_motivo\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"especifica_motivo\"><\/textarea><\/span>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-md-12\">\n\t\t\t\t<p>To what extent did the sample change your probability to buy?\n\t\t\t\t<\/p>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"probabilidad_compra\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"probabilidad_compra\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"probabilidad_compra\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"probabilidad_compra\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"probabilidad_compra\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"probabilidad_compra\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"probabilidad_compra\" value=\"NR\/DK\" \/><span class=\"wpcf7-list-item-label\">NR\/DK<\/span><\/span><\/span><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12\">\n\t\t<p><b>5- Rate from 1 to 5<\/b><span style=\"display: inline-block;\">(1 being the minimum value and 5 being the maximum value)<\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\" style=\"margin-bottom: 20px\">\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p>The sales representative understood your needs\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"representante_ventas\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"representante_ventas\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"representante_ventas\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"representante_ventas\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"representante_ventas\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"representante_ventas\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"representante_ventas\" value=\"NR\/DK\" \/><span class=\"wpcf7-list-item-label\">NR\/DK<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p>Our product\/service met the needs for which it was purchased\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"necesidades_cubiertas\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"necesidades_cubiertas\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"necesidades_cubiertas\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"necesidades_cubiertas\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"necesidades_cubiertas\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"necesidades_cubiertas\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"necesidades_cubiertas\" value=\"NR\/DK\" \/><span class=\"wpcf7-list-item-label\">NR\/DK<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p>I think the price paid for the product and service is fair\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"precio_justo\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"precio_justo\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"precio_justo\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"precio_justo\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"precio_justo\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"precio_justo\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"precio_justo\" value=\"NR\/DK\" \/><span class=\"wpcf7-list-item-label\">NR\/DK<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12\">\n\t\t<p><br \/>\n<b>6 - Did you have any problems with the purchase process or shipping?<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"problema\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"problema\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"problema\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div data-id=\"grupo_problema\" data-orig_data_id=\"grupo_problema\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t<div style=\"padding-left:30px;\">\n\t\t\t<div class=\"col-md-12\">\n\t\t\t\t<p><br \/>\n<b>Please specify which<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"especifica_problema\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"especifica_problema\"><\/textarea><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12\">\n\t\t<p><br \/>\n<b>7 - What do you consider to be the main benefits of our service\/product?<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"principales_beneficios\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"principales_beneficios\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12\">\n\t\t<p><b>8 - Rate from 1 to 5<\/b><span style=\"display: inline-block;\">(1 being the minimum value and 5 being the maximum value)<\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\" style=\"margin-bottom: 20px\">\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p>Would you recommend LUMAR QUIMICA?\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"recomendacion\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"recomendacion\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"recomendacion\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"recomendacion\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"recomendacion\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"recomendacion\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"recomendacion\" value=\"NR\/DK\" \/><span class=\"wpcf7-list-item-label\">NR\/DK<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12\">\n\t\t<p><b>9 - Rate from 1 to 5<\/b><span style=\"display: inline-block;\">(1 being the minimum value and 5 being the maximum value)<\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\" style=\"margin-bottom: 20px\">\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p>What is your opinion of our product\/service?\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"opinion\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"opinion\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"opinion\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"opinion\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"opinion\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"opinion\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"opinion\" value=\"NR\/DK\" \/><span class=\"wpcf7-list-item-label\">NR\/DK<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12\">\n\t\t<p><br \/>\n<b>10 - Do you have any suggestions for improvement?<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"sugerencias_mejora\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"sugerencias_mejora\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-lg-12 col-md-12 col-xs-12\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"informacion_comercial\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"informacion_comercial\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I agree to receive commercial information<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-lg-12 col-md-12 col-xs-12\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"politica-privacidad\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"politica-privacidad\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I read and accept the <a href=\"https:\/\/lumarquimica.com\/en\/politica-de-privacidad\/\" target=\"_blank\">privacy policy<\/a><\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit\" type=\"submit\" value=\"Send\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t","protected":false},"excerpt":{"rendered":"<p>* Please fill in the following mandatory fields with your details. 1 &#8211; How did you hear about us? I&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-fullwidth.php","meta":{"footnotes":""},"class_list":["post-9289","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Satisfaction survey - Lumar Qu\u00edmica<\/title>\n<meta name=\"description\" content=\"* Please fill in the following mandatory fields with your details.             1 - How did you hear about us? I don&#039;t remember, we&#039;ve known each other for a long time Through events, networking On the Internet On Linkedin Recommendation Other  2 - How would you describe our brand? ReliableProfessionalTrustableQuick customer serviceFlexibleTechincal knowledgeableNone of the above 3 - Rate from 1 to 5 (1 being the minimum value and 5 the maximum value) Technical\/commercial advice 12345NR\/DK Speed of quotation 12345NR\/DK Product quality 12345NR\/DK Fulfilment of delivery time 12345NR\/DK Quality of our customer service 12345NR\/DK Ease of communication 12345NR\/DK Speed in resolving incidents 12345NR\/DK 4 - Have you ever asked us for samples? YesNo 4.1 Evaluate from 1 to 5 (1 being the minimum value and 5 the maximum value) Ease of ordering samples 12345NR\/DK Speed of delivery 12345NR\/DK The technical documentation was sufficient YesNo What motivated you to request a sample?  Need Curiosity Recommendation Other  Please specify which To what extent did the sample change your probability to buy? 12345NR\/DK 5- Rate from 1 to 5 (1 being the minimum value and 5 being the maximum value) The sales representative understood your needs 12345NR\/DK Our product\/service met the needs for which it was purchased 12345NR\/DK I think the price paid for the product and service is fair 12345NR\/DK 6 - Did you have any problems with the purchase process or shipping? YesNo Please specify which  7 - What do you consider to be the main benefits of our service\/product?  8 - Rate from 1 to 5 (1 being the minimum value and 5 being the maximum value) Would you recommend LUMAR QUIMICA? 12345NR\/DK 9 - Rate from 1 to 5 (1 being the minimum value and 5 being the maximum value) What is your opinion of our product\/service? 12345NR\/DK 10 - Do you have any suggestions for improvement?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lumarquimica.com\/en\/satisfaction-survey\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Satisfaction survey - Lumar Qu\u00edmica\" \/>\n<meta property=\"og:description\" content=\"* Please fill in the following mandatory fields with your details.             1 - How did you hear about us? I don&#039;t remember, we&#039;ve known each other for a long time Through events, networking On the Internet On Linkedin Recommendation Other  2 - How would you describe our brand? ReliableProfessionalTrustableQuick customer serviceFlexibleTechincal knowledgeableNone of the above 3 - Rate from 1 to 5 (1 being the minimum value and 5 the maximum value) Technical\/commercial advice 12345NR\/DK Speed of quotation 12345NR\/DK Product quality 12345NR\/DK Fulfilment of delivery time 12345NR\/DK Quality of our customer service 12345NR\/DK Ease of communication 12345NR\/DK Speed in resolving incidents 12345NR\/DK 4 - Have you ever asked us for samples? YesNo 4.1 Evaluate from 1 to 5 (1 being the minimum value and 5 the maximum value) Ease of ordering samples 12345NR\/DK Speed of delivery 12345NR\/DK The technical documentation was sufficient YesNo What motivated you to request a sample?  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