Milanesat, 25-27, 4t. 1a, 08017 Barcelona
+ 34 93 594 75 00

Satisfaction survey

* Please fill in the following mandatory fields with your details. 

    1 - How did you hear about us?

    2 - How would you describe our brand?

    3 - Rate from 1 to 5 (1 being the minimum value and 5 the maximum value)

    Technical/commercial advice

    12345NR/DK

    Speed of quotation

    12345NR/DK

    Product quality

    12345NR/DK

    Fulfilment of delivery time

    12345NR/DK

    Quality of our customer service

    12345NR/DK

    Ease of communication

    12345NR/DK

    Speed in resolving incidents

    12345NR/DK

    4 - Have you ever asked us for samples?

    4.1 Evaluate from 1 to 5(1 being the minimum value and 5 the maximum value)

    Ease of ordering samples

    12345NR/DK

    Speed of delivery

    12345NR/DK

    The technical documentation was sufficient

    YesNo

    What motivated you to request a sample?

    Please specify which

    To what extent did the sample change your probability to buy?

    12345NR/DK

    5- Rate from 1 to 5(1 being the minimum value and 5 being the maximum value)

    The sales representative understood your needs

    12345NR/DK

    Our product/service met the needs for which it was purchased

    12345NR/DK

    I think the price paid for the product and service is fair

    12345NR/DK


    6 - Did you have any problems with the purchase process or shipping?
    YesNo


    Please specify which


    7 - What do you consider to be the main benefits of our service/product?

    8 - Rate from 1 to 5(1 being the minimum value and 5 being the maximum value)

    Would you recommend LUMAR QUIMICA?

    12345NR/DK

    9 - Rate from 1 to 5(1 being the minimum value and 5 being the maximum value)

    What is your opinion of our product/service?

    12345NR/DK


    10 - Do you have any suggestions for improvement?